Citifinancial Mortgage - Unable to get through on their 1-800 phone number for almost a week, no response from email either.

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Home » Consumer Reviews » Mortgage » Unable to get through on their 1-800 phone number for almost a week, no response from email either.

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Unable to get through on their 1-800 phone number for almost a week, no response from email either.

May 5, 2008

Citifinancial Mortgage complaint

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Have tried to contact

citifinancial for almost a week w/o getting through on their 1800phone number.

I have email access too, but no response to questions to my email address.

I guess I will have to send payments by post office overnite....? What is going on???? Not a happy customer and this is just the tip of the iceberg with Citifinancial Mortgage. We have other issues too.

Does anyone at Citifinancial really know anything?

I have concern for anyone wanting to finance with this corporation. If I hear from them today, or can get through to a representative, I will gladly change my remarks. Thanks

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Comments (1)

1. Written by Ronald Stevens, on 06-05-2008 16:48

Don't feel alone ,I have tried also for quiet some time.I would call the 800 number and get that dam automated service and told to wait that my call was very inportant to them and my call would be taken in the order that it came.Well I guess I was to set on the phone all afternoon.Its like your time isn't as important as thiers.Happy to say that today I actualy taked to a person.Only after I recieved a letter via UPS,one page.As it turns out it wasn't even citifinancial Mortgage.It was somebody handleing their calls. I had a very nice lady that taked with me and actually answered my questions and gave me some advice.To bad citifinancial mortgage can't handle thier own business and dael with thier costumers with their mortgage concerns

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